Thermo-Cycler Industries Inc.
P.O. Box 22, 111 E. Hamilton St. Union Mills, IN 46382
(866) 767-2990
2023 Thermo-Cycler Industries Inc
.
Thermo-Cycler Industries Inc. guarantees that the THERMO-CYCLER System will perform in a manner
satisfactory to the person or persons making the original purchase decision. This guarantee is only offered and
applicable to original purchasers following a thorough indoctrination in system operation and performance through
prior experience or visits to other Thermo-Cycler installations prior to the purchase.
In the event of a failure of the system to provide satisfactory performance during the first heating season of
operation, Thermo-Cycler Industries, Inc. will furnish additional air handling and/or heating equipment as necessary,
at no additional cost to the original purchaser. Additional equipment will be supplied after a thorough evaluation of
the complaint under operating conditions. Written notice of dissatisfaction must be directed to:
Gregory Kelver, President
Thermo-Cycler Industries Inc.
111 Hamilton Street
Union Mills, IN 46382-0022
Phone (219) 767-2990
Additional equipment will be shipped F.O.B Destination Point with full freight allowed. All costs associated with
unloading and installing any additional equipment will be by others. If additional equipment has been required, this
guarantee will be extended through the next heating season.
If the ThermoCycler System fails to perform in a satisfactory manner and all remedial efforts fail, the customer
will remove the equipment and ship via common carrier (freight collect) to Thermo-Cycler Industries Inc. as directed.
If the unit has only been subjected to normal use and handling, an amount equal to the original invoice will be
promptly refunded.
This guarantee is subject to the following exceptions:
•
Building specifications and conditions must be as listed on the original proposal and may be subject to any
performance exceptions specified in writing prior to order acceptance;
•
Uncontrolled excesses of outside air must not be introduced into the heated space due to lack of door discipline
or other factors;
•
The space must not be subjected to excessive negative pressure due to improper operation of the exhaust or
makeup air ventilation systems;
•
The equipment must be installed, operated, and maintained in accordance with our recommendations.
Project Name: __________________________________________________ Original Purchaser:_____________________________________
For Thermo-Cycler Industries Inc.
Date:
Because the promises of a smooth talking salesman may not always be what the
heating equipment actually delivers, Thermo-Cycler has supported our dealers
with a simple, written Satisfaction Guarantee available to the enduser of our
equipment from the very first day we started doing business.